Authorized onboarding
Meta Embedded Signup connects only the WhatsApp Business assets selected by the client administrator. Eligible existing Business-app accounts use the Coexistence path.
Supervised business messaging
Human control,
with operational reach.
ARC-AI helps authorized businesses operate WhatsApp conversations through one supervised system—preserving human judgment while adding structured messaging, continuity and bounded AI assistance.
Development and Meta review · supervised pilots by direct engagement
Operating model
- 01ObserveReceive and organize authorized events. No automated sending.
- 02CopilotPrepare responses for human review and approval.
- 03Bounded agentAct only within explicit contacts, categories and escalation rules.
The service
WhatsApp operations for businesses that cannot afford to lose the human thread.
ARC-AI is operated by SELZIOR S.R.L. as a managed software and implementation service for businesses using WhatsApp Business Platform. Each business authorizes its own Meta assets and retains ownership and administrative control.
Conversation continuity
Inbound messages, delivery events and authorized human activity can be assembled into a coherent operational timeline for supervised work.
Template and asset management
Businesses can prepare message templates, inspect account and phone-number state, and maintain required webhook subscriptions.
Bounded assistance
AI may retrieve context, summarize, classify or draft responses. Sending authority remains constrained by the operating mode and business-defined rules.
How clients use ARC-AI
Authorization first. Scope second. Automation last.
Connect through Meta
The client business authenticates in Meta’s official window, selects its own WhatsApp assets and grants the requested permissions.
Define the operating boundary
The business selects contacts, conversation types, templates, escalation points and whether ARC-AI operates in Observe, Copilot or a bounded Agent mode.
Operate with human visibility
Authorized events support the client’s messaging workflow while human operators retain intervention and administrative control through WhatsApp and Meta.
WhatsApp Business App Coexistence
Keep the account people already know.
For eligible businesses already using the WhatsApp Business app, ARC-AI uses Meta’s customized Embedded Signup path designed to connect the existing account and number to Cloud API.
- Existing WhatsApp Business number remains the business identity.
- Human one-to-one use of the Business app continues.
- Optional eligible history and contact synchronization is presented as a client choice.
- ARC-AI does not direct the business through an ordinary destructive migration flow.
Data and operational governance
Access follows the service—not curiosity.
ARC-AI processes Platform Data only to provide, secure and troubleshoot the service authorized by the client business.
No data brokerageConversation data is not sold or used for third-party advertising.
No general-model trainingWhatsApp conversation content is not used to train a general-purpose foundation model.
Minimized accessOnly authorized operators and service components receive access necessary for the defined purpose.
Supervised authorityConsequential actions remain subject to explicit operating boundaries and human control.
Operator
Built and operated by SELZIOR S.R.L.
SELZIOR S.R.L. is a Bucharest-based design and technology company developing supervised operational systems for businesses. ARC-AI combines managed implementation with a bounded software platform.
- Legal entity
- SELZIOR S.R.L.
- Registered office
- Bucharest, Romania
- Company identifier
- CUI 50260236
- Trade Register
- J40/12255/2024
- Privacy contact
- [email protected]
Development access
Connect only the business assets you administer.
The current ARC-AI surface is available to authorized Meta app-role testers while the requested permissions and Tech Provider status are under review.
Open WhatsApp connection